Perceptions of Adult Learners Regarding the Use of Digital Technology in Accessing Education in Tanzania
DOI:
https://doi.org/10.53449/6qbqs105Keywords:
adult learners, digital divide, digital technology, educational access, TanzaniaAbstract
This study examined adult learners’ perceptions of the use of digital technology in accessing education in Tanzania. Guided by the Digital Divide Theory, the study explored how digital technologies facilitate or constrain participation in adult learning. Using a qualitative case study design, data were collected via semi-structured interviews (n=46), focus groups, and observations. Thematic analysis revealed that digital technologies, including mobile phones, online learning platforms, and social media applications enhanced access to adult education by increasing flexibility, reducing travel costs, improving access to learning resources, and strengthening communication between learners and facilitators. Participants further reported that digital technology supported learning continuity beyond the classroom and enabled them to balance educational, work, and family responsibilities. However, several barriers limited effective utilization of digital technologies, including poor internet connectivity, high costs of devices and data bundles, inadequate technological infrastructure, and limited digital literacy skills. Observational data further revealed a gap between learners’ positive perceptions of digital technology and their actual access to digital resources, highlighting persistent inequalities in digital learning opportunities. The study concludes that although digital technology offers significant opportunities for expanding access to adult education in Tanzania, its transformative potential is constrained by continuing digital inequalities. The study recommends increased investment in digital infrastructure, affordable internet services, digital literacy training, and supportive policy frameworks to promote equitable access to technology-enhanced adult education.
Downloads
References
Ahmed, S. K. (2024). The pillars of trustworthiness in qualitative research. Journal of Medicine, Surgery, and Public Health, 2, 100051. https://doi.org/10.1016/j.glmedi.2024.100051
Aswani, T. D. (2026). The Digital Divide in Education: Examining Technology Access, Digital Literacy, and Educational Equity in the Post-Pandemic Era International Journal of Social Science Research Studies (IJSSRS) 2(1):14. https://doi.org/10.63090/IJSSRS/3108.1932.0009
Braun, V., & Clarke, V. (2025). Reporting guidelines for qualitative research: a values-based approach. Qualitative Research in Psychology, 22(2), 399–438. https://doi.org/10.1080/14780887.2024.2382244
Council of Ministers of Education, Canada. (2022). Adult learning and skills development in Canada. Council of Ministers of Education, Canada. https://www.cmec.ca
Creswell, J. W., & Plano Clark, V. L. (2023) Revisiting Mixed Methods Research Designs Twenty Years Later. In: Poth, C.N., Ed., The Sage Handbook of Mixed Methods Research Design, Sage Publications Ltd, 21-36.
https://doi.org/10.4135/9781529682663.n6
Darlin, D., Arianto, F., Martadi, M., Laha, M. S., Nurlin, N., & Nisa’, K. (2026). A Systematic Review of Mobile Learning-Based Research in Fostering Critical Thinking Skills. Studies in Learning and Teaching, 7(1), 41-56. https://doi.org/10.46627/silet.v7i1.762
Department for Education. (2023). Further education and skills: Digital learning strategy. UK Government. https://www.gov.uk/government
EdTech Hub. (2020). Tanzania country scan: EdTech in Tanzania. EdTech Hub. https://edtechhub.org
Fu, J., Yeh, H., Liang, C., & Heng, L. (2021). Adult learners’ perceptions of digital technology for education. Computers & Education, 172, 104–117.
Dijk. J. (2020). The digital divide. Cambridge, UK: Polity, 208 https://doi.org/10.1002/asi.24355
Jang, I. C. (2025). Digital literacy evangelists in Rwanda: A case study of the Digital Ambassador Programme. Development Policy Review, 43, e70013. https://doi.org/10.1111/dpr.70013
Jung, J., You, J., & Kim, D. Effective but sustainable? A case of a digital literacy program for older adults. Educ Inf Technol 30, 13309–13330 (2025). https://doi.org/10.1007/s10639-025-13364-4
Khan, N., Khalique, F., & Saini, K. (2025). Qualitative Research Methods: Harnessing Interviews, Focus Groups, Observations, and Document Analysis. In Y. Kurt (Ed.), Qualitative Research Methods in Air Transport Management (pp. 27-56). IGI Global Scientific Publishing. https://doi.org/10.4018/979-8-3693-7403-0.ch002
Lupondo, L., Ngalawa, F., Kihamba, G., & Nyamboga, H. (2025). Factor influencing effective use of information and communication technology on adult learning in Sumbawanga Municipality- Rukwa Region, Tanzania. African Quarterly Social Science Review, 2(3), 57-67. https://doi.org/10.51867/AQSSR.2.3.5
Maijo, R. (2021). Perceptions of adult learners regarding digital education in Tanzania. African Journal of Adult Education, 29(1), 89–103.
Matere, A., & Oranga, J. (2025). Technology Enhanced Learning and Teaching in Higher Education Institutions in the 21 Century: Benefits and Challenges. Journal of the Kenya National Commission for UNESCO, 5(2). https://doi.org/10.62049/jkncu.v5i2.310
Michel, F. (2025. Adult Education Students’ Perceptions of Artificial Intelligence: Exploring Knowledge, Trust, and Its Role in Learning and Career Preparation. University of Oregon. https://scholarsbank.uoregon.edu/items/9ceafc34-c128-4fdb-8bb2-1c8d571e581c
Ministry of Education, Science and Technology. (2023). Education and Training Policy (ETP) 2023. Government of Tanzania. Retrieved from https://www.moe.go.tz
Mtakyawa, J. C., & Banele, S. D. (2024). Assessing students’ perceptions of Moodle usage for teaching and learning: A case of College of Business Education, Dar es Salaam Campus, Tanzania. African Journal of Empirical Research, 5(4), 966–974. https://doi.org/10.51867/ajernet.5.4.79
Mugiraneza, J. P. (2021). Digitalization in teaching and education in Rwanda: background report.
Norris, P. (2001). Digital divide: Civic engagement, information poverty, and the Internet worldwide. Cambridge University Press.
OECD. (2024). Quality matters: Improving the quality of digital adult learning and training. Organisation for Economic Co-operation and Development.
Raphael, C. (2025). Digital Literacy-Responsive Adult Education in Tanzania: A Systematic Literature Review. Journal of Adult Education in Tanzania, 27(1). https://doi.org/10.61408/jaet2025v27i01.03
Reinders, H., & White, C. (2011). Learner autonomy and new learning environments.
Samuel, A., & Merkebu, J. (2026). Exploring sampling strategies to maximize qualitative research studies in adult education. Adult Learning, 37(2), 89-99. https://doi.org/10.1177/10451595251349183
Silverman, D. (2020). Qualitative Research (5th ed.). Thousand Oaks, CA: SAGE Publications.
Singh, G., & Datt, G. (2020). Ict in Open and Distance Education: A Tool for Learner Support Services and Policy Development. Humanities & Social Sciences Reviews. eISSN: 2395-6518, Vol 8, No 5, pp 275-284 https://doi.org/10.18510/hssr.2020.8525
Tashakkori, A., Johnson, R., & Teddlie, C. B. (2021). Foundations of mixed methods research: Integrating quantitative and qualitative approaches in the social and behavioral sciences. (Vols. 1-0). SAGE Publications, Inc., https://doi.org/10.4135/978150635028
Teslim, B. (2024). Accessing learning resources https://www.researchgate.net/publication/384935883 Adult Education and Its Influence on Social Inclusion A Research Study
U.S. Department of Education. (2023). Adult education and literacy facts and figures. https://www.ed.gov/adult-programs/adult-education-and-literacy-facts-and-figures
UNESCO. (2022). Fifth global report on adult learning and education: Citizenship education Empowering adults for change. UNESCO Institute for Lifelong Learning.
UNESCO. (2023). Global report on adult learning and education (GRALE): The right to lifelong learning. UNESCO Institute for Lifelong Learning.
Zickuhr, K., & Smith, A. (2012). Digital divides and bridges: Technology adoption and information access disparities in the United States. Pew Research Center. Retrieved from https://www.pewresearch.org
Downloads
Published
Issue
Section
License
Copyright (c) 2026 Philipo Charles, Abdallah Seni,

This work is licensed under a Creative Commons Attribution-NoDerivatives 4.0 International License.





