ORGANISATIONAL CULTURES AND WORKPLACE MOTIVATION: A CASE OF LA-SHALOM HOTEL IN MBALE CITY, UGANDA.

Abstract

This research aims to look into how various organisational cultures and workplace motivation strategies at La-shalom Hotel in Mbale City affect employee productivity and business growth. The main problem being tackled is that there is little understanding of the cultural and motivational factors that truly improve performance in this hospitality setting. Therefore, both qualitative and quantitative data on employee views, motivation levels, and productivity results are needed. This research article looks at how organisational cultures and workplace motivation policies affect employee productivity and business growth at La-shalom Hotel in Mbale City. It works to fill a gap in understanding the specific cultural and motivational elements that boost performance in the hospitality sector. Using both qualitative and quantitative methods, the research shows that a supportive organisational culture is closely linked to higher employee engagement and productivity. It also finds that effective motivation strategies, like recognition programmes and chances for professional development, enhance these benefits. The main findings show that employees who view their workplace as inclusive and motivating tend to be more satisfied with their jobs and more productive, leading to better operational efficiency and business growth. The importance of these findings goes beyond the hospitality industry, indicating that customised organisational cultures and motivation policies can act as key factors for improving employee performance in other sectors, such as healthcare, where staff motivation has a direct effect on service quality and organisational success. By clarifying how culture, motivation, and productivity interact, this study adds to academic discussions and offers useful insights for managers wanting to enhance workforce efficiency and promote growth in their organisations.