THE IMPACT OF EMPLOYEE MOTIVATION AND ORGANIZATIONAL PERFORMANCE: A CASE OF BUTEBO DISTRICT, UGANDA.

Abstract

Employee motivation plays a critical role in shaping organisational performance, particularly in the public sector, where resource constraints and workforce challenges often affect service delivery. This paper looks at how employee motivation affects organisational performance in the healthcare sector of Butebo District, Uganda. It emphasises the important link between motivational strategies and the results of performance. Using a mixed-methods approach, the study gathers both qualitative and quantitative data from employee satisfaction surveys, performance appraisals, and management interviews to explain the existing motivational practices and their effects on productivity. The main findings show a strong positive connection between effective motivational strategies—like recognition programmes and opportunities for professional development—and improved employee performance indicators, such as job satisfaction and commitment to the organisation. Conversely, well-structured motivation strategies, including competitive remuneration, professional development opportunities, and recognition programmes, significantly enhance employee morale and performance. These findings highlight the importance of guiding healthcare managers on effective motivation methods, leading to better patient care and service delivery. By demonstrating the clear connection between employee motivation and organisational performance, this study provides useful knowledge for healthcare management. Additionally, the broader implications suggest that tailored motivational strategies can improve employee morale and significantly enhance the overall effectiveness of healthcare services, ultimately benefiting the community in Butebo District. The study recommends implementing effective motivation policies to improve service delivery and organisational efficiency in Butebo District. These insights contribute to the broader discourse on public sector motivation, providing a foundation for policy adjustments to enhance productivity in local government institutions.