Adaptation of Finland Modal of Governance and Its Influence on Improving Social Service Delivery in Uganda

Abstract

This paper examines the adaption of Finland's modal of governance and how it can influence change in social service delivery in Uganda. The researcher aimed at three values which are how adaptation of e-government can foster improvement in social service delivery in Uganda. How can adaptation of digitalization foster transparency and accountability in social service delivery in Uganda? And how the adaptation of the feedback survey system can enhance inclusion and responsiveness in social service delivery in Uganda. The researcher used secondary data as his source. The study acquired literature from the Finland Global Data Mapping, the Ugandan Gazette on policies, research reports, articles, UNDP reports, and other online sources. The author used content analysis as a means of analysing data. A critical analysis has been drawn at the end of the study and analysis has drawn that for Uganda to advance and acquire transparency, accountability, inclusion, responsiveness, and other good governance practice principles, it should adapt to e-government, digitalization, and feedback survey system. A conclusion has been reached that with the adaption of Finland's modal of governance, the challenges Uganda faces in social service delivery can be mitigated.